Appointment times: Karen is available Thursday 9am–4pm Friday Closed Saturday Closed Sunday Closed Monday 8am–7pm Tuesday 8am–6pm Wednesday 8am–6pm We are closed Bank Holidays. Urgent appointments may be accommodated where possible outside of these times –this can be discussed with the podiatrist at your first appointment.

Appointments

How long are podiatry appointments?

Initial appointments are up to 45 minutes with subsequent routine appointments lasting up to 30 minutes. Some treatments and/or assessments take longer but will be discussed at your initial appointment if this is required.

Do I have to be referred by a doctor?

We do accept GP referrals but anyone can refer themselves for treatment. Please be aware that some insurance policies require your GP to authorise treatment so please check if a GP referral is needed if you have private medical insurance.

What are your payment terms?

Payment is made after each consultation either by cheque, cash, or major debit/credit card.

If you have private medical insurance we can provide you with a receipt so that funds can be claimed back by you. As previously mentioned, some insurance policies require your GP to authorise treatment. Please contact your insurance provider prior to arranging your appointment to check your policy details.

What is our cancelation policy?

Please be aware that we reserve the right to make a charge of £20 per 30 minute appointment for failed appointments and cancellations within 24 hours of your appointment.

What happens at the first appointment?

At your first appointment at the First Foot Clinic, you will be asked to fill in a confidential medical history form, so it is best to arrive about 10 minutes before your appointment. Whilst the content of this form may seem irrelevant for some, without it, the podiatrist cannot assess, diagnose (where appropriate) and treat according to your individual needs. You would be surprised the things we ask! However, the smallest detail is often relevant so we would appreciate full discloser of all medical history. Our receptionist will be happy to scribe for you should you need assistance. Please also bring with you a list of any medication you may be taking, including any supplements and/or complementary medicaments to add to the form (the receptionist can photocopy this from a repeat prescription if this is easier for you).

Within the first appointment, an initial review of your form, discussion of your problem and initial assessments will be conducted. Once this has been carried out, the podiatrist will discuss a proposed management plan with you. Once you are happy and if/where time allows, treatment will commence. In most cases, treatment is carried out on the first appointment.